Customer Testimonials
Beautiful experience with Cade O and Al Dixon, both were great to work with and very knowledgeable. Would definitely continue to work with these guys. Great customer service. They made the process very easy
They work for you This is fine I'll disconnect so fast your head will spin.
Brennan is an amazing sales man! I appreciate all the hard work he put into making sure I was able to get the car I wanted!
Was going to trade with these guys but never got back with me on trade in after I stop bye twice , after my first visit and emailed also but never heard back . This went after few weeks , even the manager told I’ll check in to it never heard a word . Well it’s on them is missed out bought a 2021 jeep gladiator and got a got deal on my trade in . I went to Bachman Auto group !
I’ve waited to post this review almost five months after our truck purchase while we spend a third of the vehicle cost to finally end service lights coming up on the dash, and to give ample time for phone calls to be returned. I tried calling their sales team directly during the first month, but eventually resorted to calling in through their service department to leave messages that were never returned. Ultimately it has come down to the fact that we’ve bought a trash truck from a trash organization. So enough time has passed now that I’ve ... Read More Google - Nov 8, 2026
The day after buying a vehicle we discovered a bad spot on the tire and nothing could be done. Worst car buying experience I've ever had! Do NOT recommend buying from this place! They just see you as a dollar sign and don't care about the customers!
Service was amazing, Dustin and Tony made the buying process super easy and quick. Great buying experience. I highly recommend Glenn Dodge
Cade was very attentive and made my experience a breeze! Go see him for your next ride!
Very friendly, super accommodating. Made us a amazing deal that we truly appreciate. Would highly recommend
Bought 2 vehicles from dyllion very knowledgeable/ informative on which vehicle would be best for me. Super quick and easy buying process
Dyllion is by far an exceptional sales rep for this company in every aspect I can think of.
Bought two from them now, Dyllion was on it. Couldn’t recommend them enough
Brennan Storm is a great salesman to work with! I appreciate all of the hard work he has done for me getting into a vehicle!
Brennan Storm has been helping us to find another vehicle. He is a top notch salesman. Very knowledgeable on all vehicles coming and going. Super helpful.
Stay away. These guys totally shafted a good person. Will not honor there warranty etc. Fraud fraud fraud. Stay clear of this place.
Be very careful dealing with these companies Glen Crysler Jeep Dodge ram salesman and management are very misleading and deceptive. It would be nice to call them liars. I purchased a 2021 Corvette with 15,400 miles on it. I was persuaded by the finance manager to get a warranty that was $8300 that I was told repeatedly would cover anything and everything with just $100 deductible. And guess what 2 1/2 weeks after having the vehicle it blew up in my driveway. The engine is gone. There was a major malfunction. I followed the steps of the #Warranty and they denied the claim and now the ... Read More Google - Oct 31, 2026
Brennan was my salesman. He informed me of every device that went with the vehicle I was interested in. He’s very knowledgeable of all the vehicles I checked out. When I make my decision Brennan is the salesman I will be doing business with.
I was so pleased with the gentleman that helped me. Brennan Storm was his name, he was so informative and explained the vehicles very well, and was so kind
Brennan is amazing. Very knowledgeable of inventory and was able to point me in the right direction. His customer service skills are excellent. You need more men like Brennan
Everything was fast and easy. They had exactly what I wanted. Tony was great, had everything already filled out and made the process super easy.
Everything was great! Communication was good, and had a lot of the paperwork filled out by the time we got there and it didn't take too long! Tony was my sales associate and he was great, really nice and communicated well and had us finished quickly. I would recommend to others.
I usually wait until my deal has been finalized on all aspects before providing my feedback. Below are Pros and Cons in my experience.
CONS:
Watch out for there DOC and Title fees. Extremely overpriced. On average doubled then any other dealerships I have purchased from. Expect to pay on average $400 or more.
Trade in value was very low. More than $1500 less my next best offer. This is more on me for not pushing back more. They stated they were firm. They had my trade in listed close to 5k over what they gave me. It sold quickly. So i &... Read More Google - Oct 23, 2026
I got the privilege to work with Dyllion. He was patient and kind. He helped me with my second vehicle from here and I love it!
They went above and beyond to help me, thanks to Tony and Heath
Under no circumstances should you ever a buy a car here! They sold me a lemon with an oil leak,suspension problems and a blown radiator for above KBB price! Avoid at all costs
I went in when my lease was up, and my experience was great. Tony and Turner made the next car leasing experience quick and easy. They even drove the car out to me to have for the weekend will the other paper work was finishing. I won’t go anywhere else!
Austin was super helpful with all my questions throughout the process on the process of trading my current truck on a used truck they had on the lot.
Cade did a really good job. Very easy to work with
STAY AWAY! ABSOLUTE FRAUD AND SCAM ARTISTS!
If I could give Glenn CDJR zero stars, I would. This dealership engages in illegal financial practices and sells defective vehicles (Lemons).
First, their finance department is either completely incompetent or intentionally fraudulent. I live in Texas, and they sold me a $1,200 GAP insurance policy . Right on the front page of the contract, it explicitly states: "This Addendum is not available in NY or TX." They literally charged me over a thousand dollars for a worthless piece of paper that is legally void in my state, leaving me completely unprotected just ... Read More Google - Oct 20, 2026
Very good dealership Tony did a great job
I had a fantastic experience with GCDJ and my sales guy Tony Adams! There was no pressure and they worked with me for over 2 months to get what I wanted. I love my 2022 Ram 1500 Bighorn and can highly recommend them.
Recently got my 2020 Jeep Wrangler Sahara and Tony was very helpful. Did everything through text and over the phone. I live in MS about 6 1/2 hours away! Would highly recommend!
Brennan Storm is awesome! He helped me get my car and took as long as I needed to feel comfortable.
These guys are great. If you go, ask for Chris Hatfield! He bent of backwards to answer all of my questions and get me exactly what I wanted. His sales manager was super cool and already offered me exactly what I wanted before I could ask, (it’s like he knew what he was doing…). They made the normal car buying nightmare fun. It was like I was hanging out with the boys laughing. The finance guy was great, no pressure at all. Heck, I want to go back just to hang out with them! I will be back.
I had the best dealership experience I’ve had to date at Glenn Chrysler Dodge Jeep Ram! From start to finish, everyone was friendly, helpful, and made the entire process a great experience. The prices were fair, and I never felt like I was dealing with the typical dealership runaround.
A special shoutout to my salesman, Dyllion Wheeler, who was prompt, professional, and just an all-around great dude to work with. He knew his product, answered questions, and made the process smooth and straightforward. It’s refreshing to work with someone who knows what they’re talking about and genuinely ... Read More Google - Oct 17, 2026
Chris Hatfield good service.
I can not say enough about my experience with Nick, Al & Heath. This was the best car buying experience I have ever had.
We haven’t purchased a car in years and the process can be intimidating and overwhelming but Chris and Nick at Glenn Chrysler Dodge Jeep Ram were amazing! They made the process easy and there was no pressure to purchase. They were there to give us the options and talk about any concerns. Their customer service was on point and knowing we will be taken care of even after we drive off the lot is EVERYTHING! Check them out and ask for Chris and Nick if you are looking for your next vehicle.
Cade was exceptional to work with. He was very helpful with all our questions and patient with the whole process. We cannot say enough good things about working with him.
Very professional, always answered my question in a timely manner. Very easy deal with. Highly recommend.
Great service Tony was very helpful and great throughout the entire process. Would recommend Amazing
Great, straightforward experience buying a truck from Glenn’s! Vehicle was exactly as described for a reasonable price and my sales agent Austin, was easy to work with and walked me through every step of the process thoroughly as a first time buyer! Thank you!
Austin was very polite and kind. Helping me get exactly what i came there for and not trying to sell me on anything else like most salesmen do. I was in and out very quick and drove my jeep off the lot within an hour and a half . I love my jeep the price was perfect so much that even if its a lemon (its not) i can afford to drive it til it dies then get another thats how low the price was. of course i did a little digging on it before i got to lot so i ... Read More Google - Oct 10, 2026
My salesman Austin is a real one. Dats on the gang, no cap.
Great experience! Everyone was friendly and Austin made the whole process simple, and came away with an amazing truck! Thanks again!!!
Sales people are friendly and they have some good used cars
Chris Hatfield was super helpful buying our son’s first truck. Thanks Chris!
These guys went out of their way to meet my needs. Very pleased with them.
Tony was amazing and respectful. Had zero problems with the transaction and everything went smoothly.
Our experience with the dealership was excellent. Chris Hatfield was very kind and helpful. They were honest and fair throughout the process of buying the car.
It is awesome they sent me a video on what the problem was and they are very friendly.
It was easy , not time consuming and a pleasure to do business with them thanks to Dyllion !🤟🏽
Solid dealership experience, very point A to point B without ever feeling pressured to buy at any time in the process. I enjoy driving older cars as a personal preference and that was respected, been to dealers that try to upsell the newest model and super glad to say that didnt happen. As a result we walked away with a beautiful 2007 Chrysler 300c that runs great and is super fun to drive. Had the pleasure of working with Dyllion he let me look over the car several times, ask what questions i had, and test everything on it without getting ... Read More Google - Sep 30, 2026
I had good customer service with Glenn Chrysler dodge and jeep
Brennan Storm is fantastic. I've seen the vehicles he's posted. I'm looking for a Blazer in the upcoming year. He stays on top of all vehicles that meet my car buying experience. Very efficient, stays on top of all deals. I appreciate his patience and knowledge in getting me out into the perfect ride. Great job
Amazing experience and Chris was very helped with everything That we needed got us approved overall best salesman,
Brennan was great to work with! He was friendly, helpful, and made the entire car-buying process easy and stress-free. He answered all of my questions and never made me feel pressured.
Brennan was great to work with! He made the whole process super easy and was so helpful with everything. Definitely recommend going to see him if you’re looking for a car!
Had a great experience! Brennan was super helpful, friendly, and made the whole car-buying process easy and stress-free. He answered all of my questions, was very patient, and never made me feel pressured into anything. I really appreciated how smooth he made everything from start to finish. Definitely recommend going to him if you’re looking for a new car!
Very friendly and prompt service. Staff went over and above to accommodate me and was very professional. Will return for any future purchases. Thank you very much.
Answered all of my questions. Remained friendly and professional They worked hard to make the deal happen
Extremely disappointing experience. I had an appointment scheduled to see a 2023 Chevy Tahoe and was told the vehicle was reserved for me. I made arrangements to come to the dealership based on that understanding. Then, shortly before my appointment, I received a message saying another salesperson had taken a deposit from another customer for the same vehicle.
If a “reservation” does not actually hold a vehicle until the customer’s scheduled appointment, that should be clearly communicated. Had I been told that I needed to place a deposit to guarantee the vehicle would be held, I would have at least ... Read More Google - Sep 24, 2026
Advertising cars and then price nearly doubled after they tacked on a boatload use unexplained fees. Other than that everyone was very eager for help.
I had a great experience purchasing my used vehicle; however, I have tried to reach someone in the finance department for 3 weeks left multiple messages regarding the extended warranty that does not cover any of the issues that I am having with my vehicle that was purchased 4 months ago.
They are Very professional, knowledgeable, and friendly. Jaden helped me find a great car And a great deal
The staff and management were awesome! I got a great deal on a used vehicle and walked away happy. If you want honesty and genuinely good people to work with on a vehicle, stop by Glenn CDJR. Nick, Al and Jayden each made me a fan.
This was mine and my families first time buying a car from this place and I just wanted to say what an amazing experience we had here with our sales associate Tony Adams. Great service great prices and they helped work with us . Our experience was quite amazing. Definitely recommend Tony if you’re looking for a car in the Crestwood area!
Easy to work with. Quick response. Great saleslady. Condition on truck was exactly what they sai
I went in looking for a specific truck and we found what I wanted. Very knowledgeable and professional.
Brennan went above and beyond to get my in my truck. Awesome dealership. Will return again.
Seamless, informative, kind, no pressure and fast with high value My purchase experience was the best automotive purchase experience I have had. Even better than brand new car purchases. The team worked seamlessly communicate communicated promptly and efficiently. My personal experience gave me a great sense of confidence and comfort through the whole process.
Friendly, Some of the nicest people I have ever dealt with. Professional in every way .
Took my Ram in on a Tuesday for an intermittent noise issue (a whistle that's progressed into a loud, sustained horn-like sound at idle/stop). I was quoted 3 days for diagnosis. Scheduled it for what I thought was Crestwood and they tell me the day of my appointment, that I had to go to their Eminence location which was 35 minutes from me. It ended up taking 5 days, and nobody from the service department called to let me know it was ready. I had to reach out myself to find out. And 5 calls and 2 left voicemails, still no call back.
... Read More Google - Aug 31, 2026
Bought a nice Chevy truck from them and it was really easy to work with. Good trustworthy experience.
Staff members were attentive, friendly and prepared. Al was amazing to work with and we will be back for more purchases.
Wish I could give -100 for a rating. Bought a 2023 ram 1500. Had it 1 week. Alternator went out in 1 week. Glad I had the warranty which provided a loaner. Truck was in service shop for 3 months. During that time made frequent calls to Glen Chrysler for Al and Nick. Not one return call. Had to make a trip to service location to get an update which is in the next town. Dylan at the service location was great at informing us of updates. If you are looking for decent customer service run from Glen Chrysler especially Al who would make an ... Read More Google - Aug 28, 2026
Very supportive. Finding ways to find vehicle that I want. Friendly. I will let my friends and family know
The original truck i came to look at had some serious hidden problems. But it was used, and i expected to find things wrong with it. Brennan and Jayden pulled through and showed me some other options in my price range and Jayden worked some magic with my low credit and helped me get set up in a nicer truck.
Brennan Storm did a wonderful job of finding me the truck I needed and wanted. I have worked with many car salesmen and he has been the best. Friendly, great communication and very professional. I highly recommend!
They misled and lied to me about replacing the tires on the Jeep. They sold a fantasy that they would put new tires on at their cost. What they didn't tell me was their cost is higher than industry standard. They never detailed the car. They wouldn't change the oil even though it's under 50%. I would not recommend this dealership to my worst enemy and will never purchase a car here again.
Nice place, good salesmans.I will be back To get another vehicle I would like to get minivan
I purchased an extended warranty and the dealership represented the deductible on this contract to me as $100 when they sold it to me. I have now discovered that my actual deductible is $500. I would not have purchased this $4,000 contract under those terms. I have called and left a voicemails trying to speak to someone, no return calls, sent messages and heard nothing! I have been very disappointed with my experience, 45 minutes after leaving the car lot my check engine light came on , I believe this occurring so fast means the codes were cleared before I came to test drive it ... Read More Google - Aug 16, 2026
Bought a truck from them. I drove all over Kentucky in order to get to the truck I bought for my Son.
Very gracious, polite and accommodating from start to finish Explained the process very well and answered all questions
1) I still do not have a tailgate latch that I was promised. Keep telling me it is backordered but Mopar parts online has the item in stock. 2) They inquired on my credit way too many times, causing my credit score to drop, when I only authorized them to do two. Totally unprofessional seeing that I already had issues with the sales manager the day before and was assured that there would be no more issues. Never again
Everyone was great.went to look at one truck and it didn't meat our needs so Dyllion found another that did.Nick and Jayden worked hard to get me a great rate.So far i am pleased with the truck.Thanks again GCDJR!
Good selection of vehicles good service after sales if something’s wrong with the vehicle good people
DO NOT BUY FROM HERE!! Drove almost two hours to purchase a jeep from here as a returning customer. I got lied to about the price they initially gave me and when I asked about it I got laughed at and was told it was the 'bot' talking to me. I should have walked away then. After a couple of hours and six different credit hits we finally drove out of there. It was not detailed or cleaned which I wasn't too worried about but they could have at least put gas in it since the low fuel was ... Read More Google - Jul 17, 2026
Quick and easy and professional Both representatives I dealt with are what all people that work within the public should strive for.
The guys were very friendly very knowledgeable about the vehicle I was looking at and great to work with
Bought a 2017 navigator, on the way home the car started making a noise. No worries, I bought the several thousand dollar warranty offered with the car. Took it to a ford dealer for service(bought out of state) Differential failed. Warranty inspector said fluid was low when I bought the car, denied claim and told me I should reach out to the dealership. I spent a week and 4-5 calls getting told “someone will call you back” before finally getting someone who asked if I inspected the car before I purchased it. I informed him that since the sales were ... Read More Google - Jul 14, 2026
They tried to sell us a broken truck
THIS BY FAR THE WORST DEALERSHIP AND SERVICE DEPARTMENT IN THE STATE OF KENTUCKY. All I WANTED WAS TO SPEAK WITH THE OWNER AFTER THE WAY I WAS TREATED BY THE SERVICE DEPARTMENT in ENIMENCE AND SALES IN CRESTWOOD. I bought a 2015 ford f150 from this place. Literally driving it home it started SPEWING OIL all over the interstate. Thats when my life became a living hell with this company. I literally didn’t drive the truck 25 miles couldn’t make it home. I had to deal with ENIMENCE service department. They held my truck for 2 weeks without even touching ... Read More Google - Jul 9, 2026
Easy to work with They made sure I received the best truck for my money
In and out and no pressure. Jacob could dress a bit more professional. Appearance makes a difference
Excellent to deal with. Easy and smooth experience from finding the right vehicle to purchasing it.
(Translated by Google) The negative review stems from my personal experience. Last March 2026, I bought a car from this dealer, and as of July, I still haven't received the title. It seems they're not taking responsibility. This isn't a problem for many, but I was involved in an accident, and as a result, the car was totaled. This happened in May, and the insurance company still hasn't been able to pay for the car because of the lack of a title. So, I have to pay the interest. Now I'm paying for other people's ... Read More Google - Jul 2, 2026